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Frequently Asked Questions (FAQ)
Can I withdraw the money I deposited?
Of course, you don't have to spend your money. In case of a possible withdrawal request, the refund process will be initiated according to the method you used for payment. Payments can only be refunded to the card/account used for the payment
What methods can I use to make a payment?
On ByNoGame, there are many payment methods available, including domestic and international credit cards, bank transfer/EFT, and various e-wallet payments.
What currencies can I use to make a payment?
On ByNoGame, you can make payments in all currencies. 💸
Is 3D Secure required when making a payment with a credit card?
Yes, the 3D Secure system is used for your security. When you make a payment with a credit card, you need to enter the confirmation code sent to your phone.
My EFT/FAST hasn't been credited to my wallet, what should I do?
After selecting the bank you made the payment to, click the 'I've Made the Payment, I Want to Report It’ button and fill out the form. Your payment will be verified.
Can my bank transfer / EFT / FAST payments be approved more quickly?
If you include your registered email, phone number, or Turkish Republic ID number in the bank description when sending your payment, your payment will be approved within minutes and transferred to your wallet.
No SMS from Paytr for payment notification, what should I do?
You should wait for the SMS time to expire and click the 'SMS Not Received Resend' button. If you still don't receive an SMS, you can contact your operator.
Is there any commission fee charged when making a payment?
You can make payments with Param ByNoGame and all Param Cards with 0 commission from the Credit Cards section. For other cards, you can see the deduction that the payment channel will apply on the payment screen. No commission is charged for payments made by bank transfer/EFT/Fast. 🥳
Nogame Technology LTD