You can notify us by clicking the '
"Apply for ByNoGame Buyer Protection” ' button under the relevant order on the My Orders page, or by following these steps: Create Support Ticket > Report Issue > 'ByNoGame Buyer Protection'.
Once your application reaches us, we will prioritize and review your case. If we confirm that the SELLER has canceled the trade, the relevant order amount will be refunded to your ByNoGame Wallet as soon as possible. ByNoGame, as part of its Buyer Protection, will remove all of the SELLER's listings and suspend their store for 7 days.
The Trade URL associated with this action will be locked, and during this period, the seller will not be able to sell from other accounts. What should I add visually when applying for ByNoGame Buyer Protection? In your Steam trade history, the relevant skin will appear as " returned to their previous owner."
When applying for Buyer Protection, you will need to upload an image proving that the SELLER canceled the trade